Marketing Beyond
Marketing Beyond
In October 2024, AI continues to revolutionise marketing, bringing personalisation to new heights. Brands are no longer just segmenting audiences—they’re predicting individual customer needs before those customers even express them. AI analyses massive datasets in real-time, tailoring emails, ads, and web content based on personal preferences and behaviour. This highly refined targeting makes for more efficient marketing, as it allows brands to cater to consumers in ways that feel unique and personal.
However, alongside these exciting advancements, there’s an important issue—data privacy. With stricter global regulations, particularly with GDPR expansions and the emergence of California’s CPRA Revlitix
Consumers are becoming increasingly concerned about how their data is collected and used. Brands must now strike a delicate balance between hyper-personalization and consumer trust.
The most successful brands are those integrating AI-driven personalisation seamlessly into their marketing strategies. For example, Netflix and Amazon continue to lead the way with recommendation algorithms that constantly learn and predict what users will want next based on viewing or purchasing history. This goes beyond traditional personalization—these platforms are predicting behaviours, presenting options before customers even realise what they want Revlitix | Onimod Global
AI-powered personalisation is also making waves in email marketing. Tools like Mailchimp and HubSpot now enable marketers to send emails customised down to the individual’s buying habits, geographical location, or even their browsing history. Personalised subject lines and dynamic content based on real-time data are driving open rates and conversions.
As AI continues to evolve, one key challenge remains: maintaining customer trust in the face of growing privacy concerns. With new laws like the European Union’s Digital Services Act (DSA), brands must be transparent about their data practices. A 2024 report from McKinsey reveals that businesses failing to manage data privacy issues could see a 20% increase in marketing costs just to maintain the same level of engagement Revlitix
For brands, this means implementing clear, accessible privacy policies while offering users more control over their data. Trust and transparency will be the deciding factors in whether consumers embrace these personalised experiences or shy away from them.
While AI is undoubtedly powerful, it should never replace the human element in marketing. I always suggest that brands combine AI insights with personal touchpoints to avoid becoming too mechanical or impersonal. AI can analyse and predict behaviour, but it’s the human connection that creates lasting loyalty.
I also believe that in the near future, AI will go even further, integrating with residential robots and smart assistants. Imagine a world where your AI assistant not only predicts your shopping needs but also interacts directly with your household robots to fulfil them—ordering groceries, managing home entertainment, and even recommending health services. It’s a convenience-driven world, but with great power comes the responsibility to let consumers choose how much control they want to give over their personal preferences.
